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Here at the Lady Basset Physiotherapy Centre we try to make it as easy as possible to access treatment.

If having viewed the site and you're still unsure whether we can help you, please don't hesitate to contact one of our friendly team

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01209 698353

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Physiotherapist

We understand that sometimes it’s easier to talk through your concerns. Whether you have questions about your condition, our treatment options, or just want to get to know us before booking an appointment, we’re here to help.

Sonia Jeffreys, LBPC, Lady Basset Physiotherapy, Physiotherapist
Tim Penaluna

May 2025

Google
average rating is 5 out of 5
During what seemed like a fairly routine physio appointment Jenna noted that I may benefit from a visit to my doctor and possible review to rheumatology. I was very unstable and generally had balance issues. Jenna wrote to my doctor the same day and I got an appointment within the week. My doctor arranged for urgent MRI scans which show that I have a condition called hydrocephalus which is causing most of my issues. I can't thank Jenna enough for her referral which has set me on the road to recovery pending the fitting of a shunt. Fully recommend this professional business and I'm sure I'll return when needed.
Frankie King

June 2024

Google
average rating is 5 out of 5
Brilliant service! So helpful, accommodating and knowledgeable. Cant Thank you enough.
Julie Andrew

Jan 2025

Google
average rating is 5 out of 5
I can highly recommend the physio in the home choice. My mum has only seen Pat twice at home to-date but she has already gone from a frail lady who was hardly talking, eating or moving from her chair to someone who’s now full of chat, eating small meals again, doing her exercises, with a little negotiation as to how many repetitions 🤭, moving around more freely and who’s now even wanting and waiting to get a new walker so she can go outside for short walks or even get on a bus to go further! Pat has transformed mum’s wellbeing and given her a life back again in such a short time. We can’t thank Pat enough!
Joe Clarke

April 2025

Google
average rating is 5 out of 5
Prompt and professional service. The centre is very accessible, well signposted, with plenty of parking which removes a lot of stress. The Physiotherapist I saw was able to diagnose my problem, reassure me and give me excellent advice on how to proceed. My mind was put at rest and my injury healing well. Thank you very much - cannot recommend more highly.
Stephen Chapman

May 2024

Google
average rating is 5 out of 5
We have been working with Pat, since my mum returned home from hospital a month ago. Having had a prognosis that in all likelihood my mum will not walk again. In these past 4 weeks, Pat has engineered some simple changes that have enabled my mum to stand unaided and with a new aim of her walking again within the next few weeks. The Lady Basset Physiotherapy Centre’s help, along with Pat’s hard work and endeavours have begun to transform our family’s bleak outlook for my mum’s quality of life into a possibility of her rightly enjoying what the future brings.
Louise Tremewan

June 2024

Google
average rating is 5 out of 5
I have recently visited Lady Bassett Physiotherapy for appointments with Carolina. Her intuitive and holistic approach to rehabilitation and long term recovery is fascinating and I am finding the process to be incredibly beneficial and informative.
Matthew Hutchin

Feb 2025

Google
average rating is 5 out of 5
A positive experience, good questioning around the condition and received an effective blend of localised massage and home exercise plan.
Jo Bennett

April 2025

Google
average rating is 5 out of 5
Excellent empathetic treatment. Always polite and caring. Excellent physio. Goes the extra mile . Keeps me moving.
Richard Waterson

May 2024

Google
average rating is 5 out of 5
Simply the Best!!
Sean Gillett

Jan 2025

Google
average rating is 5 out of 5
Pat has been very very helpful , she is making me feel so much more confident with my prolapsed disk , i have been stuck in the bed with severe pain for 5 weeks and Pat has got me up and moving with a walking aid , she has given me an excercise plan which has already made a difference in movement and pain . Highly recommed and Pat is lovely , friendly and i feel very comfortable with her helping me in my road to recovery
Sanne Bakker

Feb 2025

Google
average rating is 5 out of 5
I had the best massage! A lovely professional environment and therapist. She pinpointed each knot/pain or ache, and treated them until I couldn’t feel them any longer. You can really tell she knew exactly in which muscle the pain was and went all over my body muscle by muscle asking if I had any related pain elsewhere. I was super impressed and will be going back for sure! Totally recommend
Jon Savage

May 2025

Google
average rating is 5 out of 5
I’ve had a really positive experience with my physiotherapist. They were friendly, professional, and clearly very knowledgeable. I felt supported throughout, and they were always prompt in writing reports for my GP, which helped me quickly move on to the next steps in my treatment. I really appreciated the care and efficiency they showed at every stage.
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