Frequently Asked Questions

What to expect from my initial assessment?


When you arrive, we will ask you to fill in a registration form with your details.

The initial consultation and treatment will consist of a discussion where you can tell us your main problems and symptoms. Other medical history, any medication you are on and tests and treatments to date will be discussed.

Depending on what part of you is affected the examination looks at the particular body part and often surrounding areas. The spine is often checked even if the pain does not appear to be affecting that area. If you are a runner or the problem is in the lower limb, you may be asked to run or walk to allow us to see how you move.

Your therapist will discuss with you what you might need in terms of further appointments if appropriate or when would be a good time for a follow-up call to see how you are getting on.

At the end of your treatment you will be asked to pay for your treatment if you are self-funding and a further appointment or group of appointments will be made for you if appropriate.




Will I need to see a doctor beforehand?


If you are referring yourself to see us at Lady Basset and will be paying for your own treatment, a visit to the GP is not necessary. If you hold private medical insurance, you may need to obtain a referral from your GP in accordance with your insurer’s requirement. It is important to know that you should always check with your insurance company prior to attending your first session.




Is Physiotherapy appropriate for me?


Anyone can benefit form Physiotherapy!
Whether you need to reduce pain, restore movement or return to sports and hobbies, we will work together to help you achieve your goals.
As physiotherapists, we use our knowledge and skills to improve a range of conditions associated with different systems of the body, such as: Neuromusculoskeletal (back pain, whiplash associated disorder, sports injuries, arthritis) Neurological (stroke, multiple sclerosis, Parkinson's) Respiratory (asthma, chronic obstructive pulmonary disease, cystic fibrosis) Cardiovascular (chronic heart disease, rehabilitation after heart attack)




What should I wear?


Wear whatever you would like to wear that you feel comfortable in. On occasion you may be asked to remove an item of clothing such as your top if you are needing to have your shoulder assessed, if however, this makes you feel uncomfortable - please say and we can work around clothing.

If we are assessing your hip or knee, it can be helpful to bring or wear a pair of shorts




Is there parking?


There are plenty of spaces in our free car park that is right outside the clinic




Do I need to be referred to physiotherapy?


No – no referral is needed for you to attend The LBPC. You can book an appointment without needing to consult with anyone




Will my symptoms be discussed with anyone?


No…you can be reassured that whatever is discussed in your session will be kept highly confidential. If a discussion with a doctor / consultant is necessary, your permission will always be sought first. Please refer to our Privacy Policy for more details.




Are all of your Physiotherapists accredited?


Yes - all of our physiotherapists are registered with both the Chartered Society of Physiotherapy CSP and the Health & Care Professions Council HCPC.

If you have any questions regarding accreditation and registration you can ask for our therapist's membership/registration number and check it on the associated website:

https://www.csp.org.uk/

https://www.hcpc-uk.org/




How many sessions will I need?


At The LBPC, we understand that everyone is different and that no one treatment will work exactly the same with each person. Everyone is treated individually, however generally; 4-5 sessions are usually needed.




I’ve got a problem, who should I see, the Physiotherapist or the Sport Rehabilitator?


We get this query a lot.

Both professions are highly educated and skilled with musculoskeletal disorders, able to identify and treat injury. Both focus on restoring, maintaining and refining movement, whilst relieving pain and improving quality of life. Both practitioners possess the skills to:

  • Assess and diagnose a multitude of MSK injuries
  • Improve quality of life
  • Implement personalised rehab programmes
  • Treat and educate individuals to reduce pain, manage chronic injuries and bad habits

As we have highlighted above both share many similarities in skills and qualities post qualification. Where they differ:

  • Physiotherapists have a broader knowledge of various medical illness and diseases. Think of them being like a general practitioner of rehabilitative therapy, they have a multitude of skills for medical issues including respiratory, generative and neurological. The physiotherapist will specialise in conditions that can be found in hospitals, for instance: Stroke, Parkinson’s, cystic fibrosis, etc.
  • Sports Rehabilitators specialise themselves in neuromusculoskeletal (which means a deep understanding of joints, muscles and tissues around the body) disorders. They treat pain and injury to help regain movement or return you to exercise.
Contact one of team to discuss your problem and we will advise you which appointment to make.




What happens if I can’t make it to my appointment?


We require 24 hours notice if you are unable to make your appointment. It’s common for us to have people on a waiting list, so cancelling with enough notice allows others to receive much needed treatment. In the event that you need to cancel and can’t get through to speak to someone, please leave a message on our answering machine. In the event of a late cancellation or non-attendance a fee will apply. Plese refer to our terms and conditions.




I've looked at your website and I still don't know who to see or if I need to come - what do you suggest?


Give us a call and we can have a chat about your requirements and particular issues and advise you from there.




What injuries can a BASRaT Sports Rehabilitation therapist treat?


  • Back pain – lower back, sciatica, disc problems etc
  • Pains and sprains – ankles, knees, shoulders, groins, hips, etc
  • Post operative rehabilitation – spinal, shoulders etc
  • Achillies tendinopathy
  • Tennis Elbow
  • Carpal Tunnel syndrome
  • Bursitis
  • Post trauma – fractures
  • Chronic Pain
  • Repetitive strain injuries
  • Arthritis




What is Sport Rehabilitation?


Sport Rehabilitators assess and treat individuals suffering from pain, injury and/or illness within the musculoskeletal (MSK) system. The MSK system comprises of many tissues and structures including: bones, muscles, tendons, ligaments among other elements that provide form, supports, stability and movement within the human body. The practitioner has the ability to help individuals of all ages to recover, maintain and develop health and fitness. They can treat injuries, illnesses and help individuals improve movement within daily functionality or exercise.




Is your Sport Rehabilitator accredited?


Yes - our Sport Rehabilitator is registered with BASRat British Association of Sport Rehabilitators

BASRaT’s register is accredited by the PSA (Professional Standards Authority), the UK’s top medical regulator. Sport Rehabilitators on the BASRaT register have to adhere to a strict code of ethics, conduct and professional practice. All registered Sport Rehabilitators have comprehensive insurance, a current first aid qualification and follow strict standards for the management of medical records and appropriate referral to other members of the healthcare team. If you have any questions regarding accreditation and registration you can ask for our therapist's membership/registration number and check it on the associated website:

https://www.basrat.org/





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