AXA
Information for AXA Patients
The LBPC is a trusted partner of AXA health insurance.
AXA PPP private health insurance is designed to cover the cost of private medical treatment for acute conditions. This refers to conditions or injuries that are fairly new, rather than problems that you’ve had for a long time.
To ensure you are able to make the most of your AXA insurance policy, don’t delay your treatment or they may not agree to cover the cost of your physiotherapy appointments.
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How to book your appointment with an AXA Registered Physiotherapist at The LBPC in 4 simple steps:
Step 1: Verify Your Coverage
Contact AXA to confirm that your policy includes coverage for physiotherapy treatment.
Ask for your AXA membership number, authorisation code, the number of sessions approved, and details about any policy excess you may need to pay.
Step 2: Check If You Need a GP Referral
Some AXA policies require a GP referral before physiotherapy treatment can be authorised. This referral can be obtained from either an NHS or private GP.
Step 3: Provide Our Clinic Details
AXA requires registration codes for each individual physiotherapist. Please reach out to our reception team on 01209 698353 or email via info@ladybasset.co.uk, and we will provide you with the necessary details for you to inform your insurer.
Step 4: Book Your Appointment
Schedule your physiotherapy appointment at The LBPC by calling 01209 698353 or emailing info@ladybasset.co.uk.
Provide us with your AXA membership number, authorisation code, and the number of sessions approved.
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Physiotherapy treatments covered by AXA private health insurance:
Musculoskeletal Conditions
Neck Pain
Shoulder Physiotherapy
Sports Injuries
Acupuncture / Dry Needling
Pre- and Post-Surgical Rehabilitation
Back Pain
Knee Physiotherapy
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Billing and Payment Process
The LBPC will invoice AXA directly within 24 hours of your appointment.
If there is an excess on your policy, AXA will inform you of the amount, which you may need to pay directly to The LBPC. If there is excess to pay, we will issue an invoice to you. Payment options, including online payment, will be provided.