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AXA

Axa PPP Healthcare

Information for AXA Patients

The LBPC is a trusted partner of AXA health insurance.


AXA PPP  private health insurance is designed to cover the cost of private  medical treatment for acute conditions. This refers to conditions or  injuries that are fairly new, rather than problems that you’ve had for a  long time.


To ensure you are able to make the most of  your AXA insurance policy, don’t delay your treatment or they may not  agree to cover the cost of your physiotherapy appointments.

How to book your appointment with an AXA Registered Physiotherapist at The LBPC in 4 simple steps:

Step 1: Verify Your Coverage


Contact AXA to confirm that your policy includes coverage for physiotherapy treatment.


Ask for your AXA membership number, authorisation code, the number of  sessions approved, and details about any policy excess you may need to  pay.


Step 2: Check If You Need a GP Referral


Some AXA policies require a GP referral before physiotherapy treatment  can be authorised. This referral can be obtained from either an NHS or  private GP.


Step 3: Provide Our Clinic Details


AXA requires registration codes for each individual physiotherapist.  Please reach out to our reception team on 01209 698353 or email via  info@ladybasset.co.uk, and we will provide you with the necessary  details for you to inform your insurer.


Step 4: Book Your Appointment


Schedule your physiotherapy appointment at The LBPC by calling 01209 698353 or emailing info@ladybasset.co.uk.


Provide us with your AXA membership number, authorisation code, and the number of sessions approved.

Physiotherapy treatments covered by AXA private health insurance:

Musculoskeletal Conditions

Neck Pain

Shoulder Physiotherapy

Sports Injuries

Acupuncture / Dry Needling

Pre- and Post-Surgical Rehabilitation

Back Pain

Knee Physiotherapy

Billing and Payment Process

The LBPC will invoice AXA directly within 24 hours of your appointment.


If there is an excess on your policy, AXA will inform you of the  amount, which you may need to pay directly to The LBPC. If there is  excess to pay, we will issue an invoice to you. Payment options, including online payment, will be provided.

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