Bupa
Information for Bupa Patients
Bupa health insurance is designed to cover the cost of private medical treatment for acute conditions. This refers to conditions or injuries that are fairly new, rather than problems that you’ve had for a long time.
To make the most of your Bupa insurance policy, do not delay your Physiotherapy treatment or they may not agree to cover you.
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Accessing your Bupa private healthcare in 4 simple steps:
Step 1: Verify Your Coverage
Contact Bupa at 0345 609 0111 to confirm that your policy covers physiotherapy treatment.
Ask for your Bupa membership number, authorisation number (one for each body part requiring treatment), the number of authorised sessions, and details about any policy excess you may need to pay.
Step 2: Check If You Need a GP Referral
Bupa may require a referral from a GP before approving physiotherapy sessions. You can obtain this referral through either an NHS or private GP.
Step 3: Provide Our Clinic Details
When speaking to Bupa, provide them with The LBPC’s clinic details and ensure they have our Bupa code for your treatment.
80013934
Step 4: Book Your Appointment
Schedule your physiotherapy appointment at The LBPC by calling 01209 693353 or emailing info@ladybasset.co.uk.
Provide us with your Bupa membership number, authorisation code, and the number of sessions approved.
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Physiotherapy treatments covered by Bupa private health insurance:
Musculoskeletal Conditions
Neck Pain
Shoulder Physiotherapy
Sports Injuries
Acupuncture / Dry Needling
Pre- and Post-Surgical Rehabilitation
Back Pain
Knee Physiotherapy
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Billing and Payment Process
The LBPC will invoice Bupa directly within 24 hours of your appointment.
If there is an excess on your policy, Bupa will inform you of the amount, which you may need to pay directly to The LBPC. If there is excess to pay, we will issue an invoice to you. Payment options, including online payment, will be provided.