WPA
Information for WPA Patients
The LBPC is a trusted partner of WPA health insurance.
WPA private health insurance is designed to cover the cost of private medical treatment for acute conditions. This refers to conditions or injuries that are fairly new, rather than problems that you’ve had for a long time.
To ensure you are able to make the most of your WPA insurance policy, don’t delay your treatment or they may not agree to cover the cost of your physiotherapy appointments.
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How to Book Your Appointment at THE LBPC Using WPA Health Insurance
Step 1: Verify Your Coverage
Contact WPA to confirm that your policy covers physiotherapy treatment.
Request your WPA membership number, authorisation code, the number of approved sessions, and details about any policy excess you may need to pay.
Step 2: Check If You Need a GP Referral
Some WPA policies require a GP referral before physiotherapy can be authorised. This referral can be obtained from an NHS or private GP.
If you're on a cash plan, you may be able to self-refer for up to four sessions without a GP referral. If unsure, contact WPA to confirm your policy details.
Step 3: Provide Our Clinic Details
WPA requires registration codes for individual physiotherapists. Please contact our reception team at 01209 698353 or email info@ladybasset.co.uk, and we will provide you with the necessary details to give to WPA.
Step 4: Contact WPA for Authorisation
Before your appointment, contact WPA to arrange treatment authorisation. You will need to provide the details you received from LBPC.
Step 5: Book Your Appointment
Schedule your appointment by calling 01209 698353 or emailing info@ladybasset.co.uk.
Provide us with your WPA authorisation code and the number of approved sessions.
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Physiotherapy treatments covered by WPA health insurance:
Musculoskeletal Conditions
Neck Pain
Shoulder Physiotherapy
Sports Injuries
Acupuncture / Dry Needling
Pre- and Post-Surgical Rehabilitation
Back Pain
Knee Physiotherapy
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Billing and Payment Process
The LBPC will invoice WPA directly within 24 hours of your appointment.
If your policy has an excess, WPA will inform you of the amount. If applicable, you will receive an invoice from us, and payment options, including online payment, will be provided.
Further Treatment
Should you require additional treatment, simply repeat Steps 3, 4 and 5. We recommend checking your annual allowance, as it may vary depending on your policy or scheme.